Top Service
We are committed to provide Amorphous and Nanocrystalline technology
13+years experience 50+ sold countries 200+ cooperating customers
Seven Promises From SUM
Material Assurance
Our materials all choose quality brand manufacturers, we do not use cheap inferior materials at all(Welcome customers to our company warehouse for inspection, have a look at what grade and brand of materials are used in our company).All the raw material suppliers we choose have passed UL certification.If customers have special designations for materials, we will strictly follow the needs of customers to buy materials of designated brands.If we need to change suppliers under special circumstances, we will choose from the same or higher-level suppliers, and we will certainly get the customer’s agreement in advance. We will never do anything that uses inferior products as good products!
Process Guarantee
Our company’s production process documents are strictly in accordance with the customers’ Specification for approval.We have strict production control procedures to ensure that our bulk productions are the same quality with our samples which provided to our customers.Each project process is inspected and accepted by specially-assigned person who with clear direct responsibility.
Quality Assurance of Finished Products
Our products have to pass three strict tests in the process of production.Sample inspection and
testing in production process,preventing batch quality problems.After the production is completed,
the production department will all test the inductance, turns, leakage inductance, DC resistance,
high voltage and other performance index.The Quality Department will completely review the main
function indexes and appearance of the product before packaging.Cores are 100% tested before
shipping.Strict control of testing process to ensure zero defect of our products.We are
continuously perfecting and strengthening our quality control system to make our products conform
to the advanced international standards.
Delivery Guarantee
Our company’s principles is: We must do what we promise!We promise our customers the leadtime we
must do our best to meet the target.If meet the force majeure can not delivery on time,We will
surely inform our customers in advance,and do our best to find the satisfy solution or to
compensate.
Fast Response service
Customer Service Center offer consulting advisory Services. For the product price, usage, solution, performance specifications, quality assurance, component parts, the warranty period, special needs, services and fees, etc. If have any questions, please call us at TEL: (+86)0755- 2100 7672.Also for written consultation, Email: [email protected] ask help for online instant chatting Tool.Also provide 24-hour hotline service: 15768519273.We are able online 12 Hours,Inquiry reply within fastest.We will provid our customer one for one service,serve with one engineer and one sales.Well-trained & experienced staff are to answer all your inquiries in English of course.The fastest telephone response time, is our basic commitment to customer!
High Quality After Sales Service
For package,we use standard export carton or marked with customer’s information or customized.
About quality issue,Even our products have passed strict inspection, cores are 100% tested before
shipping,if customer find the parts can not work well, please show us the proof. We will take
immediate actions to rework or replace the defective units / kits with good ones so as to minimize
the possible negative impacts on the customers production schedules.we will help customers to deal
with it fastest and give the satisfactory solution.
Provide Optimal Solutions
According to customers’specifications,SUM can free charge provide customers with whole new or
improved design solution but smaller,more centralized,more energy efficient.Provide two or Three
application solutions base on customers’ requirements and compare their advantages and
disadvantages.Ensure to help customer develop the optimal application solutions.0ur design
solutions will enable customers to reduce the overall cost and enhance their competitiveness in
global market.
The services listed above unified management and supervision all by Shenzhen United magnetics Co.,Ltd in China. We have the principle of user-centric, continuous communication with customers, for everything consider to customers. We provide fast, effective and perfect service for our customers.Long-term partnership, focus on service and quality, not the biggest, but for the best! This is our pursuit and service commitment.